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Neil T
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The nice lady at Hitachi reset the warranty date and gave me an RMA. Fortunately, she didn't make me jump through testing hoops. I did pull the drive and put it in another machine just in case. The drive will not spin up, just makes clunking noises. So, not a chance of running DFT.

They (I think it's WD now) don't do advance replacements or pay for the return shipping (they do pay for the replacement shipping), which Seagate will do, which is a shame, but then, Seagate drives (the old designs at least) fail more.

HowWouldIKnowThat
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I did a RMA with WD 6 months ago or so and they did a thing where they sent the new drive immediately, put a hold on my card for the cost, and released that when I sent the dead one back. They paid shipping both ways. One upped.

Neil T
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HowWouldIKnowThat wrote:I did a RMA with WD 6 months ago or so and they did a thing where they sent the new drive immediately, put a hold on my card for the cost, and released that when I sent the dead one back. They paid shipping both ways. One upped.

Apparently, WD do Advance Replacement here also, but the policy may be different for the HGST unit. I can't be arsed to look in to it now, I'll ship them my drive overnight and insured, which'll cost about £8 ($12) and so I'll only be down that plus mebbe 1 or 2 days. I can live with that on a drive that originally cost £167.28 ($234.55).

As my array is now unprotected, I'm making backups of some of the other data on there as a precautionary measure in the meantime.

In theory, I should just buy another 4TB drive and replace it now, but I'm risking it as I'd rather get an 8TB drive next and I can't put an 8TB in there as it will be bigger than the parity drive.

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Living on the edge :)

Neil T
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HowWouldIKnowThat wrote:Living on the edge :)

I guess like 99% of people who have no live redundancy for their data! :mrgreen: :| :? :shock:

HowWouldIKnowThat
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The drive I RMAd is the first I've ever had fail and motivated me to get a big external drive for the backing ups. Far as I'll be going. I don't keep archives of things or anything though, it's just personal records/files and pictures and shit.

Der Lobo
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Neil T wrote:
HowWouldIKnowThat wrote:Living on the edge :)

I guess like 99% of people who have no live redundancy for their data! :mrgreen: :| :? :shock:

No hot standby drive? That would make me incredibly nervous! :) but I'm sure it'll be fine


Incidentally I do have another 8tb drive arriving tomorrow. Finally my 8tb parity drive will pay off! :)

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This discussion has inspired me to do a backup of my data onto an external USB drive. My shitty RAID5 setup is theoretically tolerant to one drive failing, but I have never done a rebuild and am rusty with the mdadm commands. I don't even know which physical drives correspond to which of /dev/sd[bcd]. And I would have to buy a replacement drive, etc etc. Basically if one of the drives failed I would give myself about a 25% chance of recovering the data.

Anyway, it's only 207GiB and I have a 500GB external drive not in use. Will just make a copy. Should do this on a schedule. Also should back up the actually important financial bits to the cloud or somesuch. The bulk of it is porn (64GiB), Torrented TV/Movies (72GiB), music (21GiB), and digital photos (32GiB). Most of the music I still have on CDs. The pictures I would be mildly upset at losing, but my wife is the official documentor and picture-taker. Most of the pictures are from my early/mid 20s which is a blur of cheap whisky and cats. I'd be more upset at losing the porn.

Also had a brief moment of panic while formatting the new drive that I had just wiped one of the RAID members. Phew. Image
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Neil T
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Der Lobo wrote:
Neil T wrote:
HowWouldIKnowThat wrote:Living on the edge :)

I guess like 99% of people who have no live redundancy for their data! :mrgreen: :| :? :shock:

No hot standby drive? That would make me incredibly nervous! :) but I'm sure it'll be fine


Incidentally I do have another 8tb drive arriving tomorrow. Finally my 8tb parity drive will pay off! :)

I think warm spares are a silly idea. :mrgreen: That drive is depreciating and the warranty is expiring every day you're not using it.

On this fair isle, if I wanted to, I could have overnighted a new drive and had it here about 18 hours after the drive failure. It'd take about 14 hours to rebuild, so in that frame of time, it's not too long to wait.

I am nervous about another failure, of course, so have been backing up important data to other drives in another PeeCee just in case. Only about 80GB of the data on the failed 4TB drive was worth backing up (until the rebuild).

I do make irregular backups to those drives and to the cloud anyhoo, so losing "everything" would be hard. And of course, another single drive failure in unRAID is not as catastrophic as on a RAID5.

Neil T
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appleshampoo wrote:Should do this on a schedule. Also should back up the actually important financial bits to the cloud or somesuch.


I used to have scripts to do both of these -- cron + rsync and for the cloud I used an app whose name I've forgotten. I'll link to it when I remember. Recently, it's all been manual, but I think I'll set up those scripts again. And set up a bi-weekly parity check.

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Neil T wrote:
appleshampoo wrote:Should do this on a schedule. Also should back up the actually important financial bits to the cloud or somesuch.


I used to have scripts to do both of these -- cron + rsync and for the cloud I used an app whose name I've forgotten. I'll link to it when I remember. Recently, it's all been manual, but I think I'll set up those scripts again. And set up a bi-weekly parity check.

I will likely just do a cron for my financial data. Depending on how big it is (haven't checked), I might have room in my dropbox. So the cron would just be a local filesystem copy (would still use rsync).

I'm pondering a cron for the greater full backup to the external drive...I kinda want to unplug it in between backups. But maybe I'm just being overly paranoid at that point.
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Der Lobo
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I'm doing backblaze for all the non video/audio data. Highly recommended, 5 bucks a month, offline backup for everything that I really don't want to lose (contracts, insurance, photos etc). Peace of mind for me.

Neil T
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Der Lobo wrote:I'm doing backblaze for all the non video/audio data. Highly recommended, 5 bucks a month, offline backup for everything that I really don't want to lose (contracts, insurance, photos etc). Peace of mind for me.

I hear they have a speed cap when uploading? Which is why I haven't gone with them yet. How do you find the upload speed?

Oh, and the fact they don't support NAS or Lunix. So, I'd have to sync everything to a PeeCee all the time?

appleshampoo
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Neil T wrote:
Der Lobo wrote:I'm doing backblaze for all the non video/audio data. Highly recommended, 5 bucks a month, offline backup for everything that I really don't want to lose (contracts, insurance, photos etc). Peace of mind for me.

I hear they have a speed cap when uploading? Which is why I haven't gone with them yet. How do you find the upload speed?

Oh, and the fact they don't support NAS or Lunix. So, I'd have to sync everything to a PeeCee all the time?

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Der Lobo
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Neil T wrote:
Der Lobo wrote:I'm doing backblaze for all the non video/audio data. Highly recommended, 5 bucks a month, offline backup for everything that I really don't want to lose (contracts, insurance, photos etc). Peace of mind for me.

I hear they have a speed cap when uploading? Which is why I haven't gone with them yet. How do you find the upload speed?

Oh, and the fact they don't support NAS or Lunix. So, I'd have to sync everything to a PeeCee all the time?

Don't know about speed cap. Last uploads were 5 mbits, pretty close to my line limit.

Yeah, no Linux for the unlimited. Only PC and mac clients. Works for me, windows as main desktop, syncing to unraid and backing up to backblaze. Got roughly 1tb backed up.

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